Return & Refund Policy
We only accept returns if the item shipped to you is defective/damaged or wrong item delivered. The item should be returned to us within 10 days from the delivery date in original packaging. The product should be in unused condition. We will send you a new replacement unit as soon as we receive the return package.
Refund if any will be through online payment only. There is no cash refund.
When you return your product, just indicate the reason for your return in a short note. Put the item along with the invoice and the note with the order number into a secure package. Affix our address (send only to sender address as seen in the invoice / delivery challan) and send it through a reliable courier and email us the consignment details.
Our Mother warehouse address is:
Name : Sri Baba Industries
Address : HOUSE NO -287 SAMAIPUR BADLI
VILLAGE SAMAIPUR LANDMARK VIJAYA BANK DELHI
NEW DELHI DELHI
Phone : 7011747642
Please note that we will provide refund / return facility only for products bought from our online store www.fogger.in and not for orders from physical stores or other online stores
In case of wrong product ordering (e.g 180mm tava instead of 220mm Tava), you can place a new order, for a different product but from the same category, of equal or higher selling price. Send back the wrongly ordered product with following remark "Wrong product ordered. New order no - XXX" Also send us an email with the full details of both the orders along with your bank account IFSC details for transfering payment. We will initiate online fund transfer for the returned product amount, within 2 working days of receiving the wrong product.
Frequently Asked Questions
Within what time period do I have to return the product?
You need to return the product bought from our store within a period of 10 days from the receipt of the shipment.
What is your cancellation policy?
You can cancel your order anytime until your order starts shipping. If you wish to cancel an order that is being shipped, a restocking fee of 25% will apply to your order
How do I return my product to www.fogger.in?
Business Hours: Monday to Saturday – 10:00 AM to 6.00 PM. IST